Welcome to Ghostt AI. These Terms and Conditions (“Terms”) govern your use of the ghosttai.com website (the “Site”) operated by Tribe 1 Technologies LLC (“Company,” “we,” “us,” or “our”), a US-based limited liability company located in Saint Louis, Missouri.
By accessing or using the Site, purchasing any product, or otherwise interacting with our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our products.
1. About Us
Ghostt AI is a product line operated by Tribe 1 Technologies LLC, located in Saint Louis, Missouri, United States. We build premium apps and toolkits for OpenClaw and compatible AI agent frameworks. Our flagship product is ZeroBurn, an AI cost optimization plugin.
Each product we sell may have its own End User License Agreement (EULA) that applies in addition to these Terms.
2. Use of the Site
You may use the Site to browse our products, make purchases, access documentation, and contact us for support. By using the Site, you represent that you are at least 18 years old and have the legal capacity to enter into binding contracts.
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to any portion of the Site, our license server, or related systems
- Interfere with or disrupt the Site's operation or other users' use of it
- Scrape, harvest, or otherwise collect information from the Site by automated means without our written permission
- Reverse engineer, decompile, or attempt to derive source code from any part of the Site or our products
3. Our Products
Ghostt AI sells software products designed to install and run on the user's own machine. Specific products currently offered include:
- ZeroBurn— a local-first AI cost optimization plugin for OpenClaw
Each product has its own product page describing features, pricing, technical requirements, and any subscription terms. Purchasing a product means you agree to that product's End User License Agreement in addition to these Terms.
We may add, remove, or modify products at any time. Discontinuation of a product does not terminate active licenses already purchased; existing customers will continue to have access according to the terms of their license.
4. Pricing and Payment
All prices are displayed in US Dollars (USD) unless otherwise stated. Payments are processed by Stripe, our third-party payment processor. We do not store your full payment card information on our servers.
By providing payment information, you represent that you are authorized to use the payment method and that the information you provide is accurate and complete.
Applicable taxes may be added at checkout depending on your jurisdiction. You are responsible for any taxes, duties, or fees imposed by your local government.
We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or violation of these Terms.
5. Refunds
We offer a 14-day refund policy from the date of purchase, subject to the following conditions:
- The product does not work as described in our documentation, AND
- You have made a good-faith effort to install and configure the product according to our published technical requirements, AND
- You contact us within 14 days of purchase at [email protected] with a clear description of the issue
Refunds are not provided for:
- Change of mind after the product has been successfully installed and used
- Issues caused by use outside the documented technical requirements (unsupported operating system, missing dependencies, etc.)
- Charges incurred from third-party AI model providers (Anthropic, OpenAI, etc.) — these are billed by those providers, not by us, and we cannot refund them
- Subscription renewals that occur after the initial 14-day refund window
For subscription products, you may cancel at any time to prevent future billing (see Section 6). Refunds for partially-used subscription periods are at our discretion.
6. Subscriptions and Auto-Renewal
Some products, including ZeroBurn Pro, are offered on a recurring subscription basis. By purchasing a subscription, you agree that:
- Auto-renewal: Your subscription will automatically renew at the then-current rate at the end of each billing period until you cancel.
- Cancellation: You may cancel at any time. Cancellation takes effect at the end of the current paid billing period; you will retain access until that point.
- Price changes: We may change subscription pricing with reasonable advance notice. Changes apply to subsequent billing periods, not the current one.
- Failed payments: If a renewal payment fails, we will attempt to charge the payment method on file for a reasonable period. If the payment cannot be processed, your subscription may be downgraded or terminated.
- Downgrade behavior: When a Pro subscription ends for any reason (cancellation, expiration, non-payment), the installed software will revert to Community edition functionality and your data will not be deleted.
To cancel a subscription, contact us at [email protected] or use the cancellation option in your customer account if available.
7. Licenses and Software Use
When you purchase a Ghostt AI product, you receive a license to use that product subject to the terms of its EULA. You do not purchase the software itself or any intellectual property rights in it.
Each product's EULA specifies:
- The scope of the license (single-machine, subscription, etc.)
- What you may and may not do with the software
- Restrictions on copying, modification, and redistribution
- Warranty and liability terms specific to that product
The EULA for ZeroBurn is available at ghosttai.com/zeroburn/eula.
8. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, software, and product names (“Ghostt AI,” “ZeroBurn,” “Tribe 1 Technologies”), is the property of Tribe 1 Technologies LLC or its licensors and is protected by US and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission, except as permitted by applicable law (such as fair use) or expressly granted in a product's EULA.
If you submit feedback, suggestions, or bug reports to us, you grant us a perpetual, royalty-free, worldwide license to use that feedback to improve our products without compensation to you.
9. User Conduct
You agree to use the Site and our products in good faith and in accordance with all applicable laws. You will not use our products to:
- Violate any applicable law, regulation, or third-party right
- Send spam, malware, or other harmful content
- Engage in fraud, deception, or misrepresentation
- Build competing products by reverse-engineering ours
- Interfere with the proper functioning of our license server or related systems
We reserve the right to terminate your access to our products at our discretion if you violate these Terms or any product's EULA.
10. Third-Party Services
Our products interact with third-party services, including but not limited to:
- Stripe for payment processing
- Anthropic, OpenAI, and other AI providersfor cloud-based model access (routed through ZeroBurn at the user's choice)
- Ollama for local model execution
- OpenClaw and compatible frameworks as the host environment for our plugins
We are not responsible for the availability, accuracy, behavior, or pricing of any third-party service. Your use of any third-party service is subject to that service's own terms and privacy policies.
In particular, you are solely responsible for any charges incurred from third-party AI model providers regardless of routing decisions made by our products. You should monitor your accounts with such providers and configure appropriate spending limits.
11. Disclaimers
Our products and the Site are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, except as expressly stated in a product's EULA.
We do not warrant that:
- The Site or our products will be uninterrupted, error-free, or secure
- Defects will be corrected within any specific timeframe
- AI models routed through our products will produce accurate, reliable, or appropriate outputs
- Use of our products will result in any specific cost savings or financial outcome
The cost-optimization functionality of our products is offered as a tool to help users manage AI spending. Actual savings depend on the user's workload, model selections, and configuration, and are not guaranteed.
12. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Tribe 1 Technologies LLC, its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses arising out of or related to your use of the Site or our products.
Our total liability to you for any claim arising from these Terms or your use of our products shall not exceed the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) $100 USD.
This limitation applies regardless of the legal theory on which the claim is based (contract, tort, statute, or otherwise) and even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless Tribe 1 Technologies LLC and its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of our products or the Site
- Your violation of these Terms or any product's EULA
- Your violation of any law or third-party right
- Charges you incur from third-party services accessed through our products
14. Termination
We may suspend or terminate your access to the Site or any of our products at any time, with or without cause and with or without notice, including for violation of these Terms or any product's EULA.
Upon termination:
- Your license to use our products ends immediately
- You must stop all use of our products and destroy all copies
- Sections of these Terms that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will continue to apply
You may terminate your relationship with us at any time by ceasing to use the Site and our products. Cancellation of subscriptions is governed by Section 6.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Missouri, United States, without regard to its conflicts of law provisions.
Any dispute arising out of or related to these Terms or your use of our products shall be resolved through binding arbitration administered in or near Saint Louis, Missouri, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding.
You agree to bring any dispute against us only in your individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.
16. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top. For material changes, we will provide reasonable notice via email to active customers or a prominent notice on the Site.
Your continued use of the Site or our products after the effective date of the updated Terms constitutes your acceptance of the changes.
17. Contact
For questions about these Terms or any of our products, contact:
Tribe 1 Technologies LLC
Saint Louis, Missouri, United States
[email protected]
For privacy-specific inquiries, please refer to our Privacy Policy.